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Connecting with You, Every Step of the Way

Matashi Headquarters 42 Broadway,
Suite 12-246,New York, NY 10004

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Frequently Asked Questions Unveiled

We're really quick at packing your order up which means we can’t guarantee that we will be able to change anything. Please send us an email using the contact us link on the bottom or you can try giving us a call.

Please contact us right away so we can provide you with the process on how to get it replaced or refunded.

If you want to send something to someone as a gift then you can use their address as the delivery address for your order. We do offer a gift wrapping service for an additional charge which you can add to your order during the checkout process.

We may have sent your items in separate packages so please check your emails to see if any of your items will be arriving separately. If an item is still missing, please contact us right away so we can provide you with the tracking details on the missing item.

About us

Here at Matashi, we perfected our unique crystal designs and created beautiful gift collections that have been enhancing lives for many years. All collections exhibit premium Matashi crystals moreover each design is handcrafted down to the minute detail. Matashi is proud to share that our custom design house is based in the U.S. For more information, check out our website, www.Matashi.com !